· BSD Models come with a full English manual, fully edited by BlackSmithProducts Ltd to include absolute necessary information for tips and tricks as well as problems that may come up. If you do experience a different problem and it is not in the manual then don’t hesitate to contact us. Any problems with the car could help to ensure a better-produced car next time. Improvements are always considered (as well as done).

· BlackSmithProducts Ltd is a company.

· 3 Years Sales Experience in Nitro Technology

100% Quality Assurance Guaranteed

Not only do we have great service, but we also have great products. BlackSmithProducts are proud to announce we carry out a Quality Assurance Guarantee on every one of its products before dispatch.

Why? BlackSmithProducts know how frustrating it can be when you receive a brand new product you ordered to realise it is broken. It has happened to us many times (as customers ourselves).

Unfortunately BlackSmithProducts are not robots and we do make mistakes. So if we do miss something and you find it broken upon receiving your car then we do offer a 30 day money back (exchange and refund policy) guarantee. As part of this we will replace any part, which you find, broken upon receipt. More information can be found on our guarantee information slip provided with your model.

Nitro Engines – What if they don’t Start?

All our nitro models come with nitro engines. For more information on the engines themselves you will need to see the listing (go up a bit). BlackSmithProducts employees always do their best to offer a peace of mind service. So, assuming you have followed the guide, give us a call or e-mail us if you have a problem with your model and we will do our best to sort out the problem with you. Should we not be able to find a solution we will offer a return service (within and subject to the 30 day guarantee) for the engine to be returned for repair or exchange of a new one. Then all you need to do is stick it back on the car and off you go! Not many sellers offer this option (buy with us for peace of mind).

Parts Service?

Due to the ever-growing market, there is many sellers who say they offer a part service. BlackSmithProducts Do offer a parts Service· That’s with a big full stop (not joking its quite big). Compared to other sellers our parts service is really really good. Once your order is received Royal Mail First Class Recorded delivers your order, which is usually next day delivery! We don’t hold your order we get it out to you as soon as we can and inform you all the information through a dispatch e-mail so you know what’s happening and how to get in touch with Royal Mail (tracking info supplied). Not many sellers can say that unfortunately.

Delivery? (When Should I expect My order, couple of weeks?)

BlackSmithProducts Ltd get your order to you within 48 Hours Guaranteed (excluding non working days). All models are sent by Parcelforce 24 or 48 to ensure quick fast delivery. Parcelforce are a very reliable courier with full online tracking from point of collection to transit to delivery. At BlackSmithProducts You don’t have to guess when to receive your order. Dispatch e-mail with all information including tracking is sent to you for your reference. We keep all our customers in the know whatever your order.

Feel Unsecure Using our Site? Never ordered online before?

Dont worry, BlackSmithProducts know how you feel, most of our staff have been their before. So for Your information BlackSmithProducts have put together a site guarantee page (click here to view) which gives you 3 very good reasons why to trust and buy from us. Also what to watch out for if purchasing from someone else.

If you feel unsecure ordering through our website, then give us a call (to contact us click here)

*By Ordering with BlackSmithProducts LTD. You automatically agree to our terms and conditions.
*When ordering a run in nitro model, the terms and conditions on warranty will change,
please make sure you have read these changes…
*All pictures and text on our website is Copyright © BlackSmithProducts LTD.

Black Smith Products, Po Box 560, Godstone. RH9 8ZW

Telephone: +44 (0) 1342 893 136 - Email: info@blacksmithproducts.co.uk